1. Overview
Our goal is to ensure your satisfaction with Astroom app. If you encounter any issues with your purchase, please review our refund policy below.
2. Eligibility for Refund
Refunds are available for the following reasons:
- Technical issues that prevent access or functionality.
- Purchased content is not delivered as described.
3. Refund Process
- iOS Users: Refunds are processed through Apple. Please visit Apple Support for instructions.
- Android Users: Refunds are handled via Google Play. Visit Google Play Help for assistance.
4. Timeframe for Refund Requests
- Requests must be made within 5 days of purchase.
5. Non-Refundable Items
- Subscriptions that have been used or partially used.
- One-time purchases after a certain usage period.
6. Contact Us
For further assistance, contact our support team at
[email protected]Note: Refunds are subject to the policies of the app store where the purchase was made.